I’m Jeff Brown and this is my Farmers Insurance Agency in plain ville Connecticut.
Hi I’m Rob Goodwin on location today and Plainfield Connecticut. At the local Jeff Brown Farmers Insurance Agency. And with me is the founder and president of the agency Jeff Brown.
Jeff thanks for being with us today. Hey it’s my pleasure. I’m glad you take the opportunity to get a chance to see what I do here at the Jeff Brown agency.
Great. So so tell me about yourself your industry experience and how your agency got started.
Well I’ve been involved with farmers insurance for over 30 years. I’ve done I’ve been an underwriter.
I’ve been in customer service I’ve done every facet of the insurance industry and I’ve always felt that the customer comes first.
And I feel a lot of times that doesn’t happen in today’s society everyone’s just too quick to call an 800 number.
Well there’s more to it than just that. And I’m glad you could join us today so we can tell you a little bit about what we do at this agency.
Sounds good. So we see a lot of commercials on TV about companies saving people 15 percent or more on car insurance.
What are the gotchas that people need to be concerned with compared to what farmers has to offer.
Well farmers takes a pride in making sure that there isn’t one insurance that fits all.
Farmers insurance the right coverage
What we do here at the agency we get to know you. We get to know your family we get to know what your farmers insurance needs are, and we make sure they’re met not only giving you the right coverage.
But at a fair price at the same time first going to somewhere like Geico with Geico and some of the other competitors tend to do.
They type they tend to give you less coverage trying to sell you on price. Price doesn’t protect you at a time of crisis here at the Jeff Brown farmer’s agency.
We want to be here when you need us the most. So what happens at the crisis situation with someone who’s who’s under insured because they’ve gone solely on price choosing their insurance.
Well a lot of times what happens is there are many homeowners who think that you know I got to save every dime.
I can get on my auto insurance 12 when they have an auto accident and they find out when they do have an accident they don’t have enough coverage.
The first place the attorneys will go after is your house. It’s not worth losing your house to save a hundred dollars a year off your farmers insurance.
That makes sense. Absolutely. And I’m sure a lot of people out there really haven’t thought this through. And you know the TV commercials don’t want you to think it through one I could see right.
Right. Data’s want to see save money save money save money insurance isn’t about saving money it’s about protecting your most valuable asset meaning you and your family.
Now for anyone who hasn’t reviewed their homeowner’s or auto insurance recently what are some concerns you would expect to uncover.
The biggest thing is on homeowners farmers insurance. A lot of people add additions to their homes.
They add a they add new roofs on their house. They put a deck on their house. They gather more jewelry items big TV shows and you want to make sure that you have enough coverage.
And if you don’t have enough coverage the only time you’re going to find out is when you have that claim and you don’t want. You don’t want to be in the wrong place at the wrong time finding your underinsured.
So it’s not like when you least expect it. Exactly. Now you and your staff have been involved in a lot of community based activities.
Give us a kind of a couple of examples of what you and your staff have worked on OK.
Well we’ve been actively involved for the first two years we’ve been open with Toys for Tots.
We believe it’s a very good charitable event where people can leave toys for soldiers and their families who need it the most. We’ve been involved with the local Plainfield Fire Department.
We had a car C install meaning that we made sure that people’s car seats were installed to their children weren’t at rest or to ever be involved in an accident.
The the other things that we have done in the community is that school supplies I think was one of them.
Oh yeah the school supplies. We’ve donated to over half a dozen schools over one hundred dollars with the school supplies because we know that school teachers do an awful lot for our kids and they don’t have the supplies they need.
So that’s why we like stepping up into Jeff Brown agency to make sure they have the adequate school supplies so your kids don’t go needy and not being able to have a great time while they’re learning.
That sounds good and I have to say that I was at the car seat event at the fire department and I was amazed all day long how many cars are in the base of the fire department getting car seats installed making sure that the car seats were installed properly.
I was just amazed that the turnout the line of cars was out to the street which was which was a fantastic event. And I give you kudos and your agency for sponsoring an event like that and being so active in the community.
Yes. As I said it’s it’s a thing that I like to do and said a lot of times I didn’t want to disappear and be this part of the woodwork.